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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ice killa

November 14, 2025

5  out of  5
rating by ice killa
"Michelle was helpful and knowledgeable really made me feel like I was apart of something special."
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Susie L

November 14, 2025

5  out of  5
rating by Susie L
"Had a wonderful chat with Kathy. She's super helpful with my million questions. Insurance is never easy to understand, but she made it so!"
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Rickey L

November 14, 2025

5  out of  5
rating by Rickey L
"Speaking with Michelle was very smooth, she was very knowledgeable, and helpful. She made getting a quote much simpler, and quick. With such great prices I see no reason to go anywhere else."
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Micki Hector

November 11, 2025

5  out of  5
rating by Micki Hector
"Michelle and the State Farm staff is very friendly, courteous, knowledgeable and efficient."
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La Tonia Stewart

November 7, 2025

5  out of  5
rating by La Tonia Stewart
"Kayla was very helpful in explaining my coverage which made the process go smooth. I appreciated her patience and professionalism."
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Hannah

November 7, 2025

5  out of  5
rating by Hannah
"Michelle was professional, easy to talk to and very understanding and knowledgeable it what I needed."
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Anthony Nowell

November 7, 2025

5  out of  5
rating by Anthony Nowell
"Michelle is great, she is extremely knowledgeable and helped me understand a bit more about my insurance."
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Paulo Alfonso

November 5, 2025

5  out of  5
rating by Paulo Alfonso
"The team was amazing!! Kayla helped me out a lot with all the questions I had about life insurance."
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Tina Trivett

November 5, 2025

5  out of  5
rating by Tina Trivett
"Kayla was awesome and Luke was too great service very professional and polite and answer every questions I asked"
We responded:
"Thank you Tina!!!! "
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Monique Jordan

October 28, 2025

1  out of  5
rating by Monique Jordan
"Not happy with the service from my agent he has no customer service. Tom doesn’t reply back to emails. That’s not professional. I have been with State Farm for 42 years."
We responded:
"Monique, this is Tom. I see the email that you sent to our main info@tompearsoninsurance.com inbox. The message seemed to be directed to Michelle so was automatically forwarded to her. This email never came to my main inbox which I review on a daily basis. I’m sure you can imagine we get many emails each day and in order to be efficient and respond to each one in a timely manner we offen forward them to team members who are excellent at handling that specific situation. Michelle was handling your life cancellations and was responsible to ensure the money went into your account. I believe you also met with her on Monday when you came by and signed some forms. So it does make sense that she would receive all correspondence from you… I apologize if you were assuming all emails sent to me or our general email folder was monitored by me. The whole team works this inbox. There was a time many year ago that I was able to reply to each one, sadly I am not able to do that with our volume of emails. "
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Marrissa Bell

October 21, 2025

5  out of  5
rating by Marrissa Bell
"Kayla was a great help quick fast and walked me through every process got me the best quote and back on the road in no time thanks again kayla"
We responded:
"Great to hear! Thank you so much for the review. Glad Kayla could help give a great quote! "
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arden sterling

October 20, 2025

5  out of  5
rating by arden sterling
"Michelle was informative to the point and wonderful to work with!!"
We responded:
"Thank you! Glad we could help. "
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eileen mulcahy

October 18, 2025

5  out of  5
rating by eileen mulcahy
"Kayla is knowledgeable and easy to speak to. No high pressure sales job, which I appreciate. She has been reliable in getting back with me."
We responded:
"Eileen, so glad we could help you. Thank you. "
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Joselin Garcia

October 17, 2025

5  out of  5
rating by Joselin Garcia
"I recommend Kathy she is very helpful and she understands everything you need about insurance!! Thank you Kathy🤍"
We responded:
"Thank you! We appreciate the kind words "
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Joni Underwood

October 17, 2025

5  out of  5
rating by Joni Underwood
"Kayla Knaack is absolutely the best. So helpful and informative with all of my needs ."
We responded:
"Thank you Joni! "
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Brittany Armistead

October 17, 2025

5  out of  5
rating by Brittany Armistead
"Kayla was great! She effectively communicated with me through my scheduling and explained all of our policy options."
We responded:
"Brittany, thank you so much for the five-star review! We really appreciate it. "
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De'Lonta Smith

October 14, 2025

5  out of  5
rating by De'Lonta Smith
"Made it easy and gave me tips to look into for bundling my auto"
We responded:
"Thank you! Glad we could find ways to save you money on your car insurance "
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Scott Downey

October 13, 2025

5  out of  5
rating by Scott Downey
"Awesome job"
We responded:
"Thanks Scott! "
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Lindsay Hopper

October 10, 2025

5  out of  5
rating by Lindsay Hopper
"Kayla was amazing!! Very knowledgeable. She explained my options and answered all my questions. She is an asset to the company for sure. Great customer service experience. Thank you so much Kayla!"
We responded:
"Glad we could help you with your motorcycle insurance "
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King Ra

October 8, 2025

5  out of  5
rating by King Ra
"Their Customer Service is perfect & Absolutely Amazing.. I recommend their service to everyone. JUST OUTSTANDING!!!"
We responded:
"Thank you King! Very kind. "
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Olivia Sikes

October 7, 2025

5  out of  5
rating by Olivia Sikes
"Kayla is amazing! She got me the best rate for the policy I chose & she followed up with me! Thank you, State Farm! Kayla, you’re amazing!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mohammad Zaman

October 2, 2025

5  out of  5
rating by Mohammad Zaman
"I have been working with Kayla for several years now. Every time, she delighted me with her service and that lead her to be my point person whenever my family has an insurance need. Rarely, you see people who are willing to go that extra mile. She is simply great in what she does and an exceptional resource for anyone!"
We responded:
"Thank you for sharing your positive experience with Kayla! We strive to always prioritize our customers and provide value for their insurance needs. We appreciate your kind words and look forward to continuing to assist you in the future."
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Kervens

September 30, 2025

5  out of  5
rating by Kervens
"Michelle was awesome—she definitely made my day! The call was quick and efficient, and she even helped me save a couple bucks. Can’t wait to see those J’s in person 😂"
We responded:
"Thank you Kervens! "
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Jeff Miles

September 30, 2025

5  out of  5
rating by Jeff Miles
"Kayla is the best!! She went above and beyond in finding us the best coverage for our needs. Excited to continue to work with her!"
We responded:
"Thanks Jeff! So glad we could help. "
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Eugene Cifers

September 29, 2025

5  out of  5
rating by Eugene Cifers
"Michelle was courteous and polite. Couldn’t have asked for better service."
We responded:
"We are so glad Michelle could help you with your auto insurance. Thank you for trusting us with your insurance needs. "