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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kenneth Brown

November 28, 2023

5  out of  5 rating by Kenneth Brown
"Michelle is very knowledgeable and helpful, she is always willing to go the extra mine to resolve an issue."

Thomas Anderson

November 27, 2023

5  out of  5 rating by Thomas Anderson
"Took the hassle out of getting insured at a great price"

Jordan Atkins

November 16, 2023

5  out of  5 rating by Jordan Atkins
"Always a pleasure speaking with agents here. Kayla was knowledgeable and had a great attitude."

Amber Taylor

November 15, 2023

5  out of  5 rating by Amber Taylor
"The insurance representative Catharine Pittard was so helpful with getting me a new quote for my new car. She answered all my questions with no hesitation and was very informative. I appreciated all her help!"

Rickey Langhorne

November 14, 2023

5  out of  5 rating by Rickey Langhorne
"Great, reliable, and friendly"

Carol DeLaCruz

November 14, 2023

5  out of  5 rating by Carol DeLaCruz
"Aaron was a blessing. We were praying to our Lord for help with all the bills. On a Friday Aaron called and asked if he could give me a quote. Usually I hang up but not this time. Aaron was not pushy in fact he was very patient with me. He told me he would call back Monday and true to his word he called. Our auto insurance was $394.00 a month, Aaron got us $130 a month same coverage. I call that a blessing, an answer to our prayers,. Thank you Aaron!"

Nique F

October 27, 2023

5  out of  5 rating by Nique F
"Hello. I was looking around for insurance and spoke to Michelle. What a pleasure to speak to her!! She’s a very patient person and was very helpful with me and all my questions. Just speaking with her makes me lean more towards coming to y’all! Thank you!!"

Shane Knaack

October 27, 2023

5  out of  5 rating by Shane Knaack
"If I could give 10 stars I would!!! Tom and his staff are hands down, the most professional, knowledgeable, dedicated and friendly State Farm office you will ever deal with! Kayla is second to none when it comes to her knowledge and professionalism. If you need anything, Tom and his crew are the absolute one stop shop for any and all insurance needs!"

Kyla Silver

October 20, 2023

5  out of  5 rating by Kyla Silver
"Prior to coming on to state farm I was with Geico for 14 years before I had my first accident and when I did I found out just what type of insurance I had. I did not get the service that I have been paying for, the last 14 years with not so much as a traffic ticket on my stellar record, and yet I was met with resistance after resistance when filing my claim for the first time it was, then I knew that I had To part ways and find a new agent that not only took my money, but actually cared about keeping me and my family safe on the road and I found that with State Farm insurance agency. My sales agent Kayla was amazing as well as the other staff, who guided me and treated me more than just a dollar sign. They listened to my needs and what I was looking for in insurance and met me there with a great rate and great customer service. I don’t think I’ve had to wait more than 24 hours before I get a return call. I usually do not write reviews and I find that most people only write reviews when things go wrong! But this time I decided to share when a company like State Farm does something right! Thumbs up wayup!!"

Marjorie Elliott

October 20, 2023

5  out of  5 rating by Marjorie Elliott
"I needed some help today verifying my alarm monitoring service for my homeowner's insurance with State Farm. Catherine Pittard assisted me and was MOST helpful. Thank you, Catherine!!"

Leeverta Cosby

October 20, 2023

5  out of  5 rating by Leeverta Cosby
"My name is Leeverta, I had the pleasure to speak Catharine Pittard on on October 20.She was very helpful n knowledgeable about my situation. I was sent the information l needed .Thank you so very much!!"

Neil H.

October 18, 2023

5  out of  5 rating by Neil H.
"Doing business with Tom Pearson - State Farm Agency and Kayla has been great. Kayla has delivered exceptional customer service and manages accounts like an insurance professional. The team at the office are always on top of things and have assisted me with accidents, car insurance and renters insurance. I highly recommend this agency and the cost / value is impeccable. Thank you again Kayla and Tom !"

Jo Robins

October 18, 2023

5  out of  5 rating by Jo Robins
"Catherine was really wonderful to work with. She was responsive personable, knowledgeable and very efficient. She handled everything we needed quickly and kindly. It was a great experience and we are most grateful."
Profile photo of Eric Barbour

Eric Barbour

October 16, 2023

5  out of  5 rating by Eric Barbour
"Michelle is so terrific and helpful, Tom has a winner on his team"

Brenda Corker

October 12, 2023

5  out of  5 rating by Brenda Corker
"Catharine was a wonderful help in sorting out our policy and getting us to the right place with coverage. She was knowledgeable and pleasant and a pleasure to deal with."

Steve Boesen

October 12, 2023

5  out of  5 rating by Steve Boesen
"Catharine was extremely helpful in my discussion with her about submitting a claim. I have not however been contacted by the Claim Dept. Since my initial submission 3 days ago."

Carollynn Dowdy

October 10, 2023

1  out of  5 rating by Carollynn Dowdy
"Still don't have my car update still refuse to fix my car."

Bonnie Jones

October 9, 2023

5  out of  5 rating by Bonnie Jones
"Catharine was very helpful in providing information for what how potential new car would affect my pricing. She provided the requested information. She is also to follow-up with some questions on the existing changes in in my current vehicle pricing for the 4 cars we currently have insured with State Farm."

Haley Hoke

October 9, 2023

5  out of  5 rating by Haley Hoke
"Tom Pearson and his team are all rockstars. Mr. Sweeney worked with me through my policy and made the process effortless on my end, which I will always be a fan of. Everyone in the office is very responsive and beyond helpful!"

Caroline Sweeney

October 6, 2023

5  out of  5 rating by Caroline Sweeney
"I switched over to State Farm for car insurance in the beginning of the year not only because their competitive pricing but their exceptional customer service. Kayla and Connor answered all my questions and helped me seamlessly transition insurers. I recently acclimated a new business and I added a business insurance bundle with them. I highly recommend Tom Pearson and his team. Great company and people. Thanks!"

D For

October 5, 2023

5  out of  5 rating by D For
"Called asking general information inquiring insurance. Michelle was very knowledgeable and helpful with everything I was curious about. She’s great! Thank you so much for all your wonderful help!"

Khalil A Kamara

October 4, 2023

5  out of  5 rating by Khalil A Kamara
"My visit was pretty much good. I was treated with respect. The agent was able to address my concerns and answered my question"

karen Kimble

October 4, 2023

5  out of  5 rating by karen Kimble
"Michelle was great, very knowledgeable"

Nicole Marie

September 29, 2023

5  out of  5 rating by Nicole Marie
"Best insurance agents! Tom and his team (including Catharine) are so responsive and helpful. I get regular calls if anything is changing or just to review my account, and they get right back to me if I have any questions. Highly recommend this team!"

Nick Allen

September 28, 2023

5  out of  5 rating by Nick Allen
"I recently contacted Tom Pearson State Farm regarding life insurance. I have a small policy through my work but needed more coverage but I was also interested in the different types and had specific questions about building cash value, being my own back and tax benefits. Kayla and Connor took the time to explain the differences, the pros and cons of each, and what might be the best fit for me. They were friendly, professional and went above and beyond by spending over an hour on the phone with me when they didn't have to. They educated instead of selling which was the winning selling point for me. I highly recommend and if I was Tom I'd give those two a raise😉"