Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sheena Groves

Sheena Groves

August 5, 2026

5  out of  5
rating by Sheena Groves
"This woman was AMAZING!!! Helped me greatly and only took just a few minutes of OUR time. I needed a new policy and she was great with helping through EVERYTHING!!! Thank you SOOOO MUCH!"
We responded:
"Sheena! We really appreciate the kind words and so glad we could help you."
Profile photo of Marie Coe

Marie Coe

August 5, 2026

5  out of  5
rating by Marie Coe
"Very helpful, patient, explained very well your coverage, options, very kind friendly. Thank you State Farm"
We responded:
"Marie, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Richmond. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Tom Pearson and Team "
Profile photo of Jackie Clouse

Jackie Clouse

August 5, 2026

5  out of  5
rating by Jackie Clouse
"Kayla did a fantastic job helping me!"
We responded:
"Hi Jackie, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Richmond.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Tom Pearson "
Profile photo of Alexa ndra

Alexa ndra

August 4, 2026

5  out of  5
rating by Alexa ndra
"very helpful and sweet"
Profile photo of cathy new

cathy new

July 29, 2026

5  out of  5
rating by cathy new
"I am very pleased and happy that Betty was able to bring my insurance for my automobile down."
We responded:
"Thank you so much for the 5-star rating, cathy! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Tom Pearson "
Profile photo of Lisa Covert

Lisa Covert

July 28, 2026

5  out of  5
rating by Lisa Covert
"I appreciated the prompt response in G s to my several inquiries and the professional and friendly responses by Issac Otero. He was also patient and respectful. He gave me a good feeling about State Farm."
We responded:
"Lisa, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Tom Pearson and Team "
Profile photo of P Simington

P Simington

July 24, 2026

5  out of  5
rating by P Simington
"She was great!"
We responded:
"P, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Tom Pearson and Team "
Profile photo of cayman bowles

cayman bowles

July 24, 2026

5  out of  5
rating by cayman bowles
"Affordable life insurance"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Richmond. "
Profile photo of De'Lonta Smith

De'Lonta Smith

July 24, 2026

5  out of  5
rating by De'Lonta Smith
"Did exceptional, made everything easier and more. give her a raise 🙌"
We responded:
"Thank you! Glad we could find ways to save you money on your car insurance "
Profile photo of Patrick Gallagher

Patrick Gallagher

July 24, 2026

5  out of  5
rating by Patrick Gallagher
"Great and efficient service!"
We responded:
"Hi Patrick, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Tom Pearson, Your State Farm Agent "
Profile photo of Olufemi Obembe

Olufemi Obembe

July 22, 2026

5  out of  5
rating by Olufemi Obembe
"Great."
Profile photo of Matthew Jones

Matthew Jones

July 17, 2026

5  out of  5
rating by Matthew Jones
"Was very easy to work with and the staff were friendly + informative!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Tom Pearson’s team. "
Profile photo of Judy Taylor

Judy Taylor

July 17, 2026

5  out of  5
rating by Judy Taylor
"Spoke to Kayla wanting to change insurances. She was great very friendly and knew what she was doing. I had Geico however their price is high and didn't have proper coverage.Kayla had prices lower and everything I need including discount on my Condo Insurance...Thank You Kayka"
We responded:
"Thank you for the 5-star review of Tom Pearson’s team - we really appreciate your kind words! "
Profile photo of Daisy Maupin

Daisy Maupin

July 10, 2026

5  out of  5
rating by Daisy Maupin
"I love the staff. They are very professional and helpful."
We responded:
"Daisy, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Tom Pearson’s Team here in our Richmond office. "
Profile photo of bill smith

bill smith

June 23, 2026

5  out of  5
rating by bill smith
"I've been a customer for a while, but I have never had need to file a claim. My vehicle was recently hit by another vehicle and you guys did it. Awesome job in assisting me to get the claim handled promptly. Thank you."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Tom Pearson’s Team. "
Profile photo of Kyle Wheels

Kyle Wheels

June 19, 2026

5  out of  5
rating by Kyle Wheels
"Speaks fluent American not too hard to talk to a real person and not an AI"
We responded:
"Kyle, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Tom Pearson’s Team!"
Profile photo of April Davis

April Davis

June 16, 2026

5  out of  5
rating by April Davis
"Beautiful conversation about. my coverage s."
We responded:
"Thanks so much for the amazing review, April! We really appreciate your support here in Richmond . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of William Witt

William Witt

June 11, 2026

5  out of  5
rating by William Witt
"Great office! They helped me out with my insurance needs and were very nice while doing so."
We responded:
"Thank you for the 5-star review, William! Here on State Farm Agent Tom Pearson’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Dan Colombani-Garay

Dan Colombani-Garay

June 11, 2026

5  out of  5
rating by Dan Colombani-Garay
"There were some admin errors a few months ago that Betty was able to quickly fix and start a new policy for my new car within 30 minutes. Amazing agent!"
We responded:
"Thank you for taking the time to leave such a great review, Dan. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of zoesmra

zoesmra

June 10, 2026

5  out of  5
rating by zoesmra
"I got renter’s insurance through them. It was such an affordable, quick, and straightforward process. I would definitely recommend them."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Tom Pearson’s Team here in Richmond . "
Profile photo of Yesi De Leon

Yesi De Leon

June 2, 2026

5  out of  5
rating by Yesi De Leon
"Son muy amables. Me encanta porque si no logran responder la llamada son muy rápidos para responder los mensajes de texto. Siempre me han ayudado con lo que necesito"
We responded:
"Thank you!"
Profile photo of James Thompson

James Thompson

May 29, 2026

5  out of  5
rating by James Thompson
"Excellence...."
We responded:
"Thank you for your kind review of State Farm Agent Tom Pearson’s Team. We appreciate it!"
Profile photo of Deborah Newcomb

Deborah Newcomb

May 26, 2026

5  out of  5
rating by Deborah Newcomb
"Molly was extremely helpful and polite!"
We responded:
"Deborah, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Tom Pearson’s Team is just a call or email away!"
Profile photo of SDGALLAGHER1

SDGALLAGHER1

May 15, 2026

5  out of  5
rating by SDGALLAGHER1
"Great team!"
We responded:
"Wow, thank you for the 5-star review, SDGALLAGHER1! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Matthew Spires

Matthew Spires

May 12, 2026

5  out of  5
rating by Matthew Spires
"Excellent Service. Offered and provided me with the best premium"
We responded:
"Matthew, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Tom Pearson’s Team here in our Richmond office. "