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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Taura White

Taura White

December 15, 2025

5  out of  5
rating by Taura White
"Kayla was very helpful & quickly & effectively gave me the quote & finalized it"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Rick Rericha

December 12, 2025

5  out of  5
rating by Rick Rericha
"Kayla Knaack was very helpful and easy to work with while comparing my rates to State Farm’s rates and then switching insurance companies"
We responded:
"Thank you Rick! "
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kendell troyer

December 11, 2025

5  out of  5
rating by kendell troyer
"Kayla did an amazing job getting things sorted out."
We responded:
"Thank you Kendall! "
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Suriya A M

December 9, 2025

5  out of  5
rating by Suriya A M
"Kayla is really helpful. She’s amazing at whatever she does and made the process really quick and easy. Highly recommend them!!"
We responded:
"Thank you Suriya for the kind words "
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Katherine M

December 4, 2025

5  out of  5
rating by Katherine M
"Kayla was so lovely to work with! 10000% recommend working with Tom’s office!"
We responded:
"Thank you Katherine! "
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John Bell

December 4, 2025

5  out of  5
rating by John Bell
"Tom’s agency is great! Kayla is a very knowledgeable resource and is great at building a personalized plan for families! Highly recommend."
We responded:
"Thanks John! "
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Chris Pritchard

December 1, 2025

5  out of  5
rating by Chris Pritchard
"Kayla was a great help I look forward to dealing with her in the future"
We responded:
"Thanks Chris! "
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Zack Taylor

November 26, 2025

5  out of  5
rating by Zack Taylor
"Michelle spent a lot of time with me to ensure my home, auto, and life insurance policies were all tied together to give me the best discount available and I was able to save a lot of money by switching everything over to 1 place. They were also able to offer me significantly better coverage for home insurance than my previous company. She also pulled my girlfriend who lives with me on to my policy which saved her a lot of money and also added an additional discount to my policy!"
We responded:
"Thank you Zack! Glad to hear your great experience with Michelle and being able to help you with your auto, life and home. "
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Lakisha Dickerson

November 24, 2025

5  out of  5
rating by Lakisha Dickerson
"Michelle was so great. Thank you so much"
We responded:
"Thank you Lakisha! "
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Holly Pippen

November 21, 2025

5  out of  5
rating by Holly Pippen
"Kayla helped me out so much and made the process very simple. Got me a much cheaper rate than the previous company I was insured with!"
We responded:
"Thank you Holly! So glad we found some great savings for you. "
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chris hite

November 21, 2025

5  out of  5
rating by chris hite
"Kayla did an excellent job in saving me money on my car insurance"
We responded:
"Thanks Chris! "
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Marcus Jefferson

November 18, 2025

5  out of  5
rating by Marcus Jefferson
"Michelle is the best with the respect and customer service one need. I thank her with appreciation..pay the lady."
We responded:
"Thank you Marcus! We love Michelle also and know what a great job she does! "
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Yesi De Leon

November 17, 2025

5  out of  5
rating by Yesi De Leon
"Son muy amables. Me encanta porque si no logran responder la llamada son muy rápidos para responder los mensajes de texto. Siempre me han ayudado con lo que necesito"
We responded:
"Thank you!"
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ice killa

November 14, 2025

5  out of  5
rating by ice killa
"Michelle was helpful and knowledgeable really made me feel like I was apart of something special."
We responded:
"Thank you! Appreciate your kind words"
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Susie L

November 14, 2025

5  out of  5
rating by Susie L
"Had a wonderful chat with Kathy. She's super helpful with my million questions. Insurance is never easy to understand, but she made it so!"
We responded:
"Thank you Susie, you're right insurance can be tricky. We are glad we could help and remove the jargon and complications. "
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Rickey L

November 14, 2025

5  out of  5
rating by Rickey L
"Speaking with Michelle was very smooth, she was very knowledgeable, and helpful. She made getting a quote much simpler, and quick. With such great prices I see no reason to go anywhere else."
We responded:
"Thank you Rickey!"
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Micki Hector

November 11, 2025

5  out of  5
rating by Micki Hector
"Michelle and the State Farm staff is very friendly, courteous, knowledgeable and efficient."
We responded:
"Thank you Micki!"
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La Tonia Stewart

November 7, 2025

5  out of  5
rating by La Tonia Stewart
"Kayla was very helpful in explaining my coverage which made the process go smooth. I appreciated her patience and professionalism."
We responded:
"Thank you, we really appreciate it. "
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Hannah

November 7, 2025

5  out of  5
rating by Hannah
"Michelle was professional, easy to talk to and very understanding and knowledgeable it what I needed."
We responded:
"Thank you Hannah."
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Anthony Nowell

November 7, 2025

5  out of  5
rating by Anthony Nowell
"Michelle is great, she is extremely knowledgeable and helped me understand a bit more about my insurance."
We responded:
"Thank you Anthony! "
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Paulo Alfonso

November 5, 2025

5  out of  5
rating by Paulo Alfonso
"The team was amazing!! Kayla helped me out a lot with all the questions I had about life insurance."
We responded:
"Thank you Paulo!"
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Tina Trivett

November 5, 2025

5  out of  5
rating by Tina Trivett
"Kayla was awesome and Luke was too great service very professional and polite and answer every questions I asked"
We responded:
"Thank you Tina!!!! "
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Monique Jordan

October 28, 2025

1  out of  5
rating by Monique Jordan
"Not happy with the service from my agent he has no customer service. Tom doesn’t reply back to emails. That’s not professional. I have been with State Farm for 42 years."
We responded:
"Monique, this is Tom. I see the email that you sent to our main info@tompearsoninsurance.com inbox. The message seemed to be directed to Michelle so was automatically forwarded to her. This email never came to my main inbox which I review on a daily basis. I’m sure you can imagine we get many emails each day and in order to be efficient and respond to each one in a timely manner we offen forward them to team members who are excellent at handling that specific situation. Michelle was handling your life cancellations and was responsible to ensure the money went into your account. I believe you also met with her on Monday when you came by and signed some forms. So it does make sense that she would receive all correspondence from you… I apologize if you were assuming all emails sent to me or our general email folder was monitored by me. The whole team works this inbox. There was a time many year ago that I was able to reply to each one, sadly I am not able to do that with our volume of emails. "
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Marrissa Bell

October 21, 2025

5  out of  5
rating by Marrissa Bell
"Kayla was a great help quick fast and walked me through every process got me the best quote and back on the road in no time thanks again kayla"
We responded:
"Great to hear! Thank you so much for the review. Glad Kayla could help give a great quote! "
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arden sterling

October 20, 2025

5  out of  5
rating by arden sterling
"Michelle was informative to the point and wonderful to work with!!"
We responded:
"Thank you! Glad we could help. "