Skip to content
Español

Customer Relations Representative - State Farm Agent Team Member

Full Time in Richmond, VA

Benefits
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ROLE DESCRIPTIONTom Pearson - State Farm Agent is seeking an organized and efficient specialist to fulfill our agency goal of growing market share in Richmond, VA. Part of the customer care team within our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income. RESPONSIBILITIES
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS
  • Customer service experience
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Property and Casualty License - Must be able to obtain prior to hire date
  • Life/Health License - Must be able to obtain prior to hire date
  • Interested in marketing products and services based on customer needs.
MISSION
We help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We will fulfill this mission by providing clients
· The value of State Farm’s entire product portfolio
· Annual reviews to manage uncovered risks, assess financial needs, and maximize available discounts
· Retirement planning
· Unmatched claims service
· Exceptional customer service
· One stop for all needsCORE VALUES - PLEASE DO NOT APPLY IF YOU DO NOT ALIGN WITH THESE VALUES.
  • Self-motivated
  • Pro active
  • Team player
  • Positive
  • Disciplined
  • Accountable
  • Transparent
  • Aligned
  • Results oriented.
BENEFITS
  • Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Health benefits
  • Profit sharing
  • Growth potential/Opportunity for advancement within my office
Compensation $40,000.00 - $90,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none